Ndungu, Wahome John, and Stephen Makau Muathe. “Supply Chain Resilience: Conceptualization of Total Quality Management and Performance of Kenya Medical Supplies Authority”. European Scientific Journal, ESJ 42 (June 19, 2025): 239. Accessed February 6, 2026. https://last.eujournal.org/index.php/esj/article/view/19647.