TORAL-CRUZ, Homero; VÁZQUEZ-ÁVILA, José Luis; SÁNCHEZ-LARA, Rafael; TREJO-SÁNCHEZ, Joel Antonio; ALVAREZ-CHAVEZ, J.A. A Survey on Quality of Service in the Voice Over IP Technology. European Scientific Journal, ESJ, [S. l.], v. 14, n. 10, 2018. Disponível em: https://last.eujournal.org/index.php/esj/article/view/11218. Acesso em: 13 feb. 2026.