MORAIS BORGES, Lara Fabiana; SILVA SANTOS, Cassius Klay; ARAUJO LEAL, Edvalda. QUALITY IN EDUCATIONAL SERVICE: EXPECTATIONS VERSUS PERFORMANCE IN THE ACCOUNTING UNDERGRADUATE COURSE. European Scientific Journal, ESJ, [S. l.], v. 10, n. 1, 2014. DOI: 10.19044/esj.2014.v10n1p%p. Disponível em: https://last.eujournal.org/index.php/esj/article/view/2549. Acesso em: 12 feb. 2026.