SUGE, Rosemary; MUTHIMI, Janet. Shaping the Shift: Unpacking Uncertainties in change management for service delivery of Selected Commercial Banks in Nairobi City County, Kenya. European Scientific Journal, ESJ, [S. l.], v. 45, p. 319, 2025. Disponível em: https://last.eujournal.org/index.php/esj/article/view/20061. Acesso em: 12 feb. 2026.